Credit Matters Newsletters

After having a break from the business last month, we have started once again on developing new ideas for improving Credit Matters. Whilst these new ideas may not appear visible in the short-term, they are designed to continue to add value to our business.

Please continue to visit us to see if we can add value to your business operations.

Advertising via Credit Matters

If you are interested in reaching business prospects who may need your services or products, contact Kim to see what he can do for your business. There are many different opportunities to advertise your business via Credit Matters. The benefit of advertising with Credit Matters is that our newsletters only go to dedicated readers interested in financial risk management issues.

This month we have included a brochure from Investigator Upgrade advertising their services.

One of the worst aspects of being in business, is not being able to think clearly about what our business requires to survive and grow. The ability to think clearly however, is dependent on having enough time. Having enough time is frequently reduced because we are busy working in our businesses.

This is where it is important to understand the value contained in this month's quote. It is not that business owners lack the time to think clearly because they are too busy which is necessarily the problem. The problem is, why they are busy. The reason business owners may be too busy is; they are in a state of busyness, rather than being busy for positive business reasons.

What might the differences between being busy and busyness be in the business setting?

Being busy in a positive sense, usually involves such actions as selling, marketing, preparing orders, following up on unpaid invoices, system and process evaluations etc.

On the other hand, busyness comes about repairing problems caused by operational inefficiencies, insufficient human resources, a poor customer service ethos and practices or a failure to make difficult decisions.

Typically, busyness is working on processing credit claims, apologising for organisational deficiencies, sending invoice copies because the invoice was sent out incorrectly, chasing after people to complete customer enquiries which remain unanswered, etc.

When these issues arise, the business owner and the management teams are in a state of "busyness" as they try to repair the damage caused because of operational short-comings. 

It does not matter whether we are busy from normal day to day work, or because we are in a state of busyness. The fact is; clearly thinking through the issues in a calm and reasoned manner, is difficult at the best of times. When you are in a state of busyness clear thinking is even more difficult.