In the wake of an historic court conviction, AUSTRAC has warned that legal action will be taken against unregistered remitters who engage in deliberate and systemic breaches of AML/CTF laws.

Published by Credit Matters Pty Ltd.
Welcome to Credit Matters Newsletter for June 2017. Our monthly newsletter contains information about financial risk management issues, blogs, advice of new business listings and free advice from organisations such as ASIC.
You can always view past copies of our newsletters via our website at www.creditmatters.com.au
What's New At Credit Matters?
Monthly Business Conundrum
Monthly Business Observation
Word of the Month 
In July, all things being equal, we will have an audible version of our monthly newsletter. The audible version of each newsletter should be available approximately 7 days from the time it is sent out by email.
We have also been working on a new and updated version of the monthly newsletter. The new newsletter format will start with our July edition. We hope you will like it and find it more user friendly.
We will also be adding new additions to our Members area as time permits.
Advertising via Credit Matters
If you are interested in reaching business prospects who need your services or products, contact Kim to see what he can do for you. There are many different opportunities to advertise your business via Credit Matters and it may not be as expensive as you might imagine.
This month, you will find attached flyers which are all focused strongly on helping you to understand and manage financial risk. The brochures are from Cred it Matters, CreditorWatch, Peter Nash and Stopline. This is the time of year when your business's results indicate whether you have managed risk properly, or need to act to improve your risk management strategies for the future.

Is it the number of employees or the quality of employees which is the most important factor in operating a profitable business?
Well, the true answer and the conundrum for your business is; it depends.
Technology implemented properly and for the right reasons, means you can probably employ less people. You may need fewer employees, however these employees will need to have better qualifications in order to do the work more efficientlyand with less mistakes than the less qualified.
Continually working short-staffed is also not a long-term strategy for success. The fact is; you need to have enough employees do the work properly on a daily basis. Leaving work for tomorrow which should have been completed today, impacts negatively on sales success and other opportunities whilst adding to increased expenses.
The conundrum therefore for your business is to find the correct balance between the use of technology, finding those qualified employees to do the work properly and enough other employees to complete today's work today.

What is value for money? For some people, the upfront dollar cost is everything. For these people, their actions and thought processes show us the value for the dollar they spend, is less important. There are other people whose philosophy is for value over price because they believe this gives them peace of mind by saving costs in the future.
If you are a poor person, it is understandable to worry about price first and value later. For instance, a bucket of hot chips and a hamburger usually costs less than buying fruit or vegetables. The importance of a full stomach today however, may be more important than worrying about any additional value fruit and veggies offer tomorrow. This is not withstanding the fact, fruit and vegies are the better option for their long-term health.
In the case of operating a business however, thinking cheap instead of value, in most cases, probably means your business may never achieve its long-term potential. I fully realise not all business people have buckets of money to spend and we do have to live within our financial ability.
Notwithstanding the financial aspect, buying cheaper without consideration for long-term value, means the dollars you do spend, often do not provide the benefits expected. Typical situations were management may consider price instead of value, includes spending on marketing, technology and qualified employee resources.
Marketing only works when the right type of marketing methodologies and as appropriate. When using cheaper options and your message does not reach your intended customers, you have wasted your money. Any marketing professional will tell you that message.
Nothing destroys value more than cheaper technology solutions because they often cause more problems than they solve. In addition, there are always increased costs which are required to repair the damaged caused by inadequate technology solutions.
Poorly trained employees will never achieve the productivity of fully qualified employees. In addition, these employees will rarely be able to assist management resolve systematic operational problems. Unqualified employees often do not have the experience to understand what the problem is in the first place let alone have a potential solution to solve the problem.
Suppliers with cheaper quality products or services all create problems which end up impacting negatively on your customer expectations. Upset a customer with a shoddy product or service and they may not only never buy from you again, they may also tell the world these days.
At the end of the day, your business is usually your primary source of income. Hopefully, your business will also be around long enough to add to your security in to the future. Buying just for price and not for value, means tomorrow's income and future is compromised.
Word of the Month - The aim of Word of the Month is to share those many words used in Australian English which cause confusion. The confusion arises because there's often two spelling variations.

Is the spelling amok or amuck?
We’ve all heard the expression to run amok, or is that run amuck?
Both the Macquarie and Australian Oxford dictionaries list amok as the primary spelling and amuck as the secondary spelling.The Macquarie dictionary has an interesting usage note. "Usage: Amok is the preferred spelling, with the anglicised form amuck reflecting the dominant pronunciation.”
If we check Australian sites using Google, for the terms run amok and run amuck, around 20 per cent of results are spelt using the secondary spelling variation run amuck. Microsoft’s Word spellchecker has both amok and amuck as acceptable spelling variations.
The preferred spelling in Australia is amok, pronounced as amuck.
For more information on the Preferred Australian English spelling visit www.Australian-Dictionary.com.au .
TAX Alert – The new super law – SMSFs and what you need to do before 1 July
A lot has been said about what needs to be done before 1 July 2017 to deal with the new changes to the super law. The purpose of this article is to provide our view on what should be done before 1 July 2017. It focuses on self managed superannuation funds (SMSFs). This article is […]
On 25 May 2017 the government introduced into the House of Representatives Treasury Laws Amendment (2017 Measures No. 2) Bill 2017 (Bill). The Bill implements various changes to the new superannuation regime. One of these relates to transition to retirement income streams (TRISs) and the recipient meeting certain conditions of release. The purpose of this […]
Meet Chris Kelly, Doyle’s Guide National Property & Real Estate Rising Star!
Congratulations to Senior Associate, Chris Kelly, who for the second year running has been recognised by Doyle’s Guide as an Australian Property & Real Estate “Rising Star” (2016 & 2017). Doyle’s Guide describes Rising Stars as “non-Partner level solicitors practising in Property & Real Estate matters in the Australian legal market who have been identified […]

This week Thomson Geer hosted, and I chaired, a critical franchising update seminar on the topic “preparing for the burden of ‘vulnerable workers’ legislation: proposed solutions for your business“. It is quite a topical issue due to the numerous official reports into the “7 Eleven scandal” and the introduction of the Fair Work Amendment (Protecting […]

With emojis now an inseparable part of modern communication, it was inevitable that they would be used by a person in the course of contractual negotiations. As recently found by an Israeli court, the use of certain emojis could, in context, evidence intention to enter into contractual relations, as a consequence of which a prospective […]
Would you like to know more?
Peter Mills | Special Counsel | +61 7 3338 7921 | pmills@tglaw.com.au
Sometimes it can be hard to perfect your CV to suit the job that you want. So many recruiters look for different things and it can be hard to meet all those needs! Here are some great techniques that you can adopt to improve your CV.
Writing Style
Make sure your CV is clear, concise and easy to understand. There’s nothing worse than looking at a CV that is written in colloquial language and has spelling mistakes! It gives off the wrong impression to your potential employer and won’t help you in your job search.
Appearance
Is your CV aesthetically appealing? Does it have a polished presentation? Ensuring your CV looks professional will give you the best chance of landing an interview for your dream job.
Sections
Make sure all your sections are clearly outlined and highlighted to make it easy for your potential employer to skim through and see if you fit the criteria that they are looking for. Also, ensure your employment history is listed in reverse chronological order (i.e. your recent job first).
Relevance
Is your CV relevant to your employers needs? Does your CV content support your career summary provided? Ensure your CV’s relevance to make sure that it is on the top of your managers list when it comes to hiring someone.
Good luck!
If you need help preparing your C/V, contact Paul at Trace Personnel on 9281 5466 or paul@tracepersonnel.com.au
Credit Matters provides access to blogs written by Kim Radok. Just go to www.creditmatters.com.au to read these and previous blogs.
Since our last newsletter, we presented the following blogs.
Since our last newsletter, the following posts have been added to the Invaluable Reading From Australia and Around The World section.

Credit Matters is a financial risk management resource centre for the Australian business community. If you are in business, Credit Matters is your ideal source of financial risk management solutions.
"The past is a thief, it steals the present & the future from us"- time to let it go, clearly no way back for me!
It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money — that is all. ... The common law of business balance prohibits paying a little and getting a lot — it can't be done.
John Ruskin:
Common Law of Business Balance
"The past is a thief, it steals the present & the future from us"- time to let it go, clearly no way back for me!
Our ‘Inconvenient Truths’ are facts-of-business that too many owners and managers either aren’t aware of, have forgotten, or lost sight of. Symptoms of overlooked truths are increasing expenses, depleting cash flow, diminishing profits and/or lack of winning new business opportunities.
Email us at info@creditmatters.com.au to discover the ‘Inconvenient Truths’ and how they can redirect your business back to success.
Risks are a natural part of business, making ignorance of risk bad for business.
The trouble with enthusiasm and boundless courage, is that risks are often ignored. We only have to think about those sportspeople who "... went where angels feared to tread." during a game. Many of these same sportspeople went on to suffer health problems later on in life.
Business is no different. If you ignore the risks today, you will inevitably suffer a loss tomorrow. A perfect example is where business people fail to complete due diligence exercises on their future employees, customers, suppliers, and other business stakeholders.
It is no longer good enough just to complete due diligence on our business stakeholders in these modern times. We must also look around us and seek out tomorrow's potential business risks today in order to try and protect our business tomorrow.
You can manage many of tomorrow's business risks by thinking about, looking for and acting to try and prevent them today. Ignorance of risk, especially known risks or those which should have been known, is no excuse for going broke.
If you do not understand this Business Inconvenient Truth, contact Kim
To view the full list of Business Inconvenient Truths, become a member at www.creditmatters.com.au. Membership is free.
| 26 May | 17-155MR ASIC proposes next steps on regtech |
| 30 May | 17-160MR Amendments to ASIC Corporations (Recognised Accountants: Exempt Services) Instrument 2016/1151 |
| 31 May | 17-162MR ASIC calls on preparers to focus on the quality of financial report information |
| 1 June | 17-164MR ASIC survey offers snapshot of marketplace lending in Australia |
| 1 June | 17-166MR ASIC consults on 'sunsetting' class order on disclosure relief for an offer to a director or secretary |
| 7 June | 17-171MR ASIC cancels a suspended Australian financial services licence after it failed to lodge financial statements and auditors reports |
| 8 June | 17-176MR Contempt charges issued as Allianz Metro investigation continues |
| 13 June | 17-182MR Director of distribution business disqualified from managing companies |
| 13 June | 17-183MR Hong Kong and Australia seal agreement on fintech cooperation |
| 15 June | 17-187MR ASIC bans South Australian director of failed companies for four years |
| 20 June | 17-190MR FWO and ASIC target Melbourne businesses in joint campaign |
| 21 June | 17-192MR Decision on application of Criminal Code in civil proceedings under Corporations Act |
Be wary of scam emails pretending to be from ASIC
News From ASIC - Help with ASIC online services
Are you registering, renewing or cancelling a business name? Check out ASIC's new series of YouTube videos to help you use its business names register and other online services.
24 May 2017
In the wake of an historic court conviction, AUSTRAC has warned that legal action will be taken against unregistered remitters who engage in deliberate and systemic breaches of AML/CTF laws.
Draft amendments to Chapter 51 open for consultation
These draft amendments will ensure that International Funds Transaction Instructions between PayPal Australia and PayPal Hong Kong are reported to AUSTRAC.
Public consultation is open until Friday 23 June 2017.
Collaborative Culture and its role in fighting financial crime
Presentation by Peter Clark, Acting CEO to the Thomson Reuters Regulatory Summit Sydney, 6 June 2017.
Register now – Victoria’s Corruption Prevention and Integrity Conference
Register Now IBAC is partnering with the Victorian Ombudsman (VO), Victorian Auditor-General's Office (VAGO) and IPAA (Institute of Public Administration Victoria) to convene an engaging and highly relevant conference to help prevent public sector corruption and strengthen integrity. The conference will also include a special focus on police oversight and integrity issues. The Victoria’s Corruption Prevention and Integrity Conference will be held at the Melbourne Convention and Exhibition Centre, over two days, on 3 – 4 October 2017. - See more at: http://www.ibac.vic.gov.au/Events/event/corruption-prevention-and-integrity-conference#sthash.Mmxgl9x5.dpuf
Operation Nepean special report April 2017
http://www.ibac.vic.gov.au/publications-and-resources/article/operation-nepean
This report concerns an investigation into allegations that Jeff Finlow, the former manager of the facilities department at women’s prison, the Dame Phyllis Frost Centre (DPFC), was involved in serious corrupt conduct.
13 June 2017
Public examinations into allegations of serious corruption involving the Victorian vocational education and training, and transport sectors will be held by IBAC, the state’s anti-corruption commission, in Melbourne later this month.
1 June 2017
Unfair contract terms: New protection for small businesses
This factsheet provides an overview of the business-to-business unfair contract terms law, which prohibits terms which are considered unfair in small business standard form contracts.
7 June 2017
Payment surcharges - only charge what it costs you
Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge.
19 May 2017
ACCC contempt action results in jail sentence for director
30 May 2017
ACCC appeals Yazaki Corporation penalty decision
31 May 2017
ACCC appeals Yazaki Corporation penalty decision
5 June 2017
Optus to compensate customers shortchanged on data, call and text inclusions
6 June 2017
Lumo Energy pays penalty for alleged energy offer misrepresentations
13 June 2017
Sprint Telco pays penalty for unauthorised transfer
19 June 2017
A free smartphone app developed by the Australian Securities and Investments Commission (ASIC) will help business owners undertake important checks before they enter into business transactions with other organisations.
For more information ASIC APP INFORMATION
Credit Matters is continuing to grow and provide marketing and knowledge about financial risks to the Australian business community.
Furthermore, we invite marketing and knowledge ideas from our readers and contributors on how we can assist our respective firms grow. If you have any ideas, please contact me at Click to see email
If you are interested in finding new ways to reach your marketplace, why not try Credit Matters. Our prices for advertising are very reasonable and advertising packages are on offer to make any cost, even more affordable. So if you are interested in reaching your customers at the right price, please contact Kim at Click to see email for options.

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