Credit Matters

Invaluable Reading From Australia and Around The World

Contributing to our position as Australia’s premium Financial Risk Management resource, our management globally explores and surveys relevant and valuable articles published by respected professionals, academics and organisation. The articles offered here are suggested reading for any Business Owner and Financial Risk Management professional.

Invaluable Reading From Australia and Around The World

Personal Development

Turning A Branding Negative Into A Positive

Sue Palmer

7 Apr 2015

Occasionally, despite your best intentions, there is bad press levelled against your brand and your business.

Sue discusses concepts to be considered when these events occur. These concepts include addressing the matter as quickly as possible, completing a review of the situation, being honest and having a plan for when such situations do arise. Even if you believe the situation is minor, always treat the matter with respect because the issue is always important to the person raising the issue.

Therefore three key concepts stand out in Sue's blog as follows.

1  Don't panic but confront the issue with an acknowledgement and carefully with a honest reply.

2  In order to reduce the effect of the bad news, prepare a plan of action.

3  If you feel overwhelmed, seek professional help.

In today's world, bad press at some stage is almost inevitable. With the advent of social media, bad news travels faster than an out of control bushfire. Therefore doing nothing is not an option these days. Follow through properly with any bad press and you will create a stronger brand.

How To Win An Argument

Dean Kaplan

9 Oct 2014

When a dispute occurs in a business relationship, it is important to maintain a focus on the issues. Unfortunately however, these disputes can escalate into arguments. In these situations it is not unusual for emotions to rule the discussions rather than common-sense and then nobody really wins.

Dean Kaplan provides a number of strategies to avoid your disputes becoming the arguments. Whilst Dean is talking about his approach in the debt collection environment, his strategies apply across all areas of business.

It is probably worth remembering, amongst the most stressful work environments, where emotions can run wild, is in debt collection. Therefore I suggest, if Dean's strategies work in this environment, they are going to probably be effective in most business situations.

Inexperience business people or those with vested interests in the outcome, sometimes find it a struggle to keep focused on the issues during the initial stages of a dispute. Consequently these disputes sometimes become full-blown arguments. If you find yourself in these arguments and find it hard to create a win-win outcome, I suggest Dean's article is worth reading.

 

 

 

Successfully Stop Sabotaging Your Success!

Vesna Grubacevic

15 Sep 2014

Vesna Grubacevic discusses the concept of people sabotaging their chances of success. She defines self- sabotage as occurring any time we want to achieve an objective and then our actions or lack of action prevents us from achieving the objective. It is not unusual for business people, at times during their business lives to subconsciously sabotage their chances of success. There are many reasons why this happens and we may not always understand how and why we take such actions.

The author presents seven reasons on why we might be sabotaging our chances of success. These reasons might be:

1.  A lack of clarity
2.  A lack of clear priorities  
3.  Limiting beliefs
4.  Internal conflicts
5.  Unresolved emotions 
6.  Being a worrier
7.  Negative self talk

As they become more mature, some people may begin to realise they are sabotaging their own efforts to succeed. However they may not do anything positive to resolve the situation because of a lack of confidence and support on how to resolve their issues.

The solution is not a simple one and professional help is always recommended. If you are interested in finding out more about this subject, Vesna's article is a good start in identifying the issues involved.

 

Top 10 Lessons Learned in First 10 Years in Business

Steveb Freztin

10 Sep 2014

In this article, Steve Freztin presents his top 10 business lessons after 10 years in business.

Every lesson presented by Steve, can be applied to any business profession or business organisation.

I would write more, but that may confuse the message. So I will simply say, it will only take a few minutes to read the article and I suggest it will be time well worth spent. 

 

My Mentor Is A Drug Using Scam Artist In Need Of Anger Management

Judith Dejino

21 Aug 2014

Learning is an on-going part of life. The strength of Judith's article is as a reminder that we continue to learn about ourselves from the most unlikely of sources.

In Judith's story, we see the mentor learning about themselves from the very person she was mentoring.

Irrespective of roles in life at any one time, I believe we can take a lot of positives from Judith's Lessons of Success illustrated below.

Lessons for Success

My mentors are teaching me to...

  • Keep showing up because it benefits both them and me.
  • Face challenges and find solutions in areas that I know nothing about.
  • Come prepared, but be agile.
  • Expect more from myself because they expect more from me.
  • Understand how I am influencing those around me which requires me to individualize my approach based on their needs.
  • Learn from everyone - those above, below and to the side of me.
  • Seek to understand before making assumptions.
  • Do it even though it is uncomfortable at times, so I can learn.
  • Believe in my abilities which are validated in every successful step I have influenced.
  • Be humble - you never know what gifts will come your way when you let down the walls of ego.
  • Realize that sometimes all that is necessary is to validate someone's worth.

In fact, the article itself is worth a read if you are interested in learning more about the world around you.

How to stop wasting time and start getting more done

Jason Smith

22 Jul 2014

Jason Smith has provided three handy hints about managing your time wisely.

What makes Jason's remarks valuable is that they come from a business owner who struggles with time management as do many of us.

Jason's three main hints are to (i) plan your day, (ii) take control over your emails they don't control you, and finally (iii) keep track of your daily achievements.

Tracking your daily achievements is as important as any other task. Tracking provides evidence of your daily work which in turn, gives you a level of satisfaction at the end of a business day when you may doubt you have doen anything worthwhile. In addition, you have the information to assist in preparing a more efficient working day in the future.

A quick look at Jason's Blog may help re-evaluate and refresh your own work behaviours so you gain better value of your own time.

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