Debt Collection & Debt Collectors

Welcome to AMPAC online.

AMPAC Debt Recovery operates Australia-wide to provide businesses with the support they need to maintain a healthy cash flow. We specialise in Commercial, Insurance, Local Government, Strata and Education recoveries.

ASI Services Pty. Ltd. has been efficiently servicing the legal industry for more than 15 years.  We specialise in the area of serving all manner of legal process and performing pre and post legal interviews of debtors.  All our local process servers are licenced Commercial Agents and have an excellent knowledge of the Geelong and surrounding area.   ASI Services is a member of the Institute of Mercantile Agents and of the Association of Investigators & Security Professionals and our Director was an active member of the Private Agents Consultative Committee and the Private Agents Industry Council.

The area we directly cover extends from Little River to Apollo Bay including the Geelong and Colac districts.  We can also arrange for service through out Victoria and Nationally.

We have developed an excellent working relationship with many local solicitor firms and we continue to provide them with the efficient service they have come to expect.  We also service the needs of a number of other large Geelong and Melbourne based firms and many financial institutions and Government agencies. 

ASI Services prides itself on how fast we action all our work.  In most cases work is done within 5 days (collected, served, sworn and delivered back to our client) but in reality, should you choose to use ASI Services, you will find it will not be unusual to have work returned to your office within a 24-48 hour period. 

We have a number of full time process servers who service the local area and we are experienced in serving all manner of process.  Of course if necessary, we are also able to arrange for services throughout Australia.

Australian Receivables Limited (ARL) offers a return to traditional, client service based operations, supported by leading edge technology and delivered by highly motivated and professional staff. We have a strong focus on end-to-end customer service through our National network of offices. This is underpinned by a unique web based system, which provides a truly interactive environment for the management of your receivables.

Blitz Credit Management is an innovative and technology driven debt collection agency. Formed in 2010, Blitz Credit has grown rapidly to become one of Australia’s leading debt collection agencies. We provide credit management and debt collection services from our offices across Australia. We have extensive experience in commercial, insurance, medical, educational and government collections.

With Blitz Credit Management, you can expect a modern approach to debt collection. You know what is happening in every step of the collection process because we provide complete and thorough status updates. In addition, you can find pricing for our debt collection services on our website. Once a debt is lodged, we continue to keep you informed through our secure online debt management system available 24 hours a day.

Why use Blitz Credit Management?

Our approach stands out in the marketplace because of two things: 1) our focus on service and, 2) our investment in technology. What this means is every client receives the benefit of:

• Easy to understand pricing
• Online debt management system available 24-hours a day
• Dedicated Account Managers who understand your business needs
• Experienced and qualified staff committed to ongoing training
• The use of advanced telephone debt collection techniques
• Extensive skills in locating missing debtors

Licensed, professional agency

Blitz Credit Management is a licenced debt collection agency (DCL 5316) and is a sponsor of the Australian Institute of Credit Management in Western Australia. All debt collection is undertaken using the highest professional standards in accordance with privacy legislation and industry codes of conduct.

creditcollect is a debt collection & credit management agency specialising in effective credit management solutions for small and large organisations.  We aim to be seen as the leader in the industry for “case sensitive” credit management with a strong emphasis on both our own and our clients’ brand and reputation. 

Since commencing operations in 2001, creditcollect has steadily grown to today supplying debt recovery services to regional and national clientele, in both the private and public sectors. creditcollect has experienced exceptional, on-going growth of 20% per year for the past 4 years. This rate of growth is a key goal for the business and part of the overall Strategic Business Plan.

One of our key strategies to manage this growth has been the establishment of business divisions within the company – Local Government and Water Industry, Large Corporates & Legal Administration, Consumer debt along with Medium & Small Business. This structure has enabled us to build dedicated teams focused on retaining our “small business” ethos of treating clients and customers in ways that uniquely suit them and their businesses.

A good example of this is the success creditcollect has had in becoming the preferred supplier of debt collection services to Local Government and the Water Industry in Gippsland. We are currently contracted to five out of the six councils and all four Water Authorities that service the greater Gippsland area as well as Southern Rural Water.

Our successes have also been rewarded in recent time with creditcollect being named as a finalist in the 2011 Telstra Victorian Small Business of the Year Awards and winning the overall 2011 Business of the Year in the Bendigo Bank Gippsland Business of the Year Awards.

creditcollect is very proud of its achievements in these awards and credits a great deal of its success to the dedicated, professional and loyal staff who give excellent service both to our clients and their customers.

Our tailored and personal approach differentiates us from our larger national competitors. We are proud of the fact that given the high level of “client churn” in our industry, we have not lost a major client since our inception ten year ago.

Key factors in the success of our business include

• Our exceptional team

We invest heavily in our recruitment process, to ensure we get the right calibre of personnel. We also dedicate time and resources to strong training and performance review systems. We’re proud that the last five receptionists employed at creditcollect have all progressed to more senior roles within the team. Fostering this culture of professional development within a fun and enjoyable workplace ensures that we are always an employer of choice.

• Our strong client relationships.

Our strong client account management team is dedicated to developing tailored solutions and partnerships with our clients and their businesses.

• Our tailored, personalised service.

We recognize that one credit management solution does not fit all.  Each client is different and requires its own unique collection process.  This means we tailor our telephone conversations, letters, timeframes and reporting according to our client’s requirements.  This results in excellent collection results and a high level of client satisfaction.

·       Our non-call centre approach
creditcollect has a personalized approach and each client is allocated a specific account manager who deals directly with you and your customers.  This gives both you and your customers one point of contact in regard to all matters.

·       Progressive, Technology driven organisation
Recently updated computer servers and managed service agreement along with upgrade and conversion to new collection system makes up one of the most advanced collection agencies in the state.

·       Ability to deliver

creditcollect has the ability to meet all the requirements of the tender which include:

• Telephone Calls
• Letters
• Field Calls
• Company and Title Searches
• Location Searches
• Data Cleansing and Telephone Number Searches
• Issue of all court and enforcement proceedings
• Management of payment arrangements

For ten years we have been successfully providing debt collection services for the Water Industry, Local Government, corporate and consumer clients and we are sure that we can meet the specific needs of your organisation into the future.

We want to…

increase your cash flow and profitability by finding debtors and collecting debts

Our vision for you…

to make your company more profitable by taking care of your outstanding debts and freeing your time. We do this by delivering exceptional service and going beyond your expectations.

Adam Stewart, managing director says, “Our main aim is to make our clients profitable, by identifying overdue or delinquent debts and recovering these debts as quickly as possible. This has been our mission from the beginning and we have continued to achieve excellent results for our clients by increasing profitability, stream-lining recovery procedures and increasing revenue for our clients.”

DRA adheres to the Institute of Mercantile Agent’s strict Code of Ethics and Statement of Compliance.  We are committed to conducting all activities in line with our mission, goals and objectives. Protection of your privacy is also very important to us. You can view our Privacy Policy here.

What is our mission and philosophy?

Our philosophy is to work closely with our clients through all aspects of the collection process. Our experience has proven that a personal, direct approach with both our clients and their customers is the most effective method of debt recovery and collection.

Goals?

 Debt Recoveries Australia strives to be recognised as leaders in the collections industry. Our success will be built on quality of service and absolute dedication to the needs of our clients. This dedication embraces innovation, competence, cost efficiency and the skills of our specialist debt collection staff.

• DRA aims to maintain a strong and highly visible market position through intelligent marketing.
• We strive to optimise both profitability and wealth for our clients

Effective Recoveries, located on the city fringe, is a debt collection agency that not only specialises in recovering your overdue and bad debts but also provides expert assistance to ensure you are set up to best prevent engaging delinquent clients.

We are also able to manage your debtors ledger, conduct training sessions on credit management, collection and legal topics, assist with credit repair and we will even provide a quote to purchase your ledger in certain circumstances. If your problem is credit related, we can assist!

Our associated legal team, Rothwell Lawyers, provides you with premium legal support where your terms and conditions, credit applications and contracts need review or your debtors require court action.

Express Mercantile, is one of Australia's leading Licensed Commercial and Private Inquiry Agencies providing process serving, field call, repossession, skip trace, court examination, property possession and investigation services throughout Australia. 

Express Mercantile is dedicated to providing an efficient, compliant and economical service through good business practices, state of the art information technology and a passion for service we believe is second to none. This passion for service, continued development of information technology and investment in training of our team will continue to provide clients of Express Mercantile excellent service.

Forbes Dowling Lawyers Pty Ltd

Forbes Dowling Lawyers Pty Ltd (Forbes Dowling Lawyers) has developed a reputation for providing accurate, expert advice and a fast, efficient legal service. Their offices are located within the same premises as ARL, a leading receivables management company, providing ready accessibility to ARL’s staff, management and clients.

Forbes Dowling Lawyers focus on acting for creditors. The firm specialises in the areas of debt recovery, commercial litigation and insolvency  acting for all clients across the areas of banking and finance, commercial and local government. Forbes Dowling Lawyers appear in all courts from the Magistrates Court through to the Supreme and Federal Courts, handling commercial litigation matters and complicated enforcement procedures such as bankruptcy, winding-up and sale of property for Councils and Water Authorities.

Forbes Dowling Lawyers provide a cost effective, value for money service and pride themselves on achieving the best possible outcome for the client. As an incorporated legal practice providing services to credit providers, Forbes Dowling Lawyers is able to offer a vast range of services to clients in the credit industry.

Forbes Dowling Lawyers services include those listed below, and additional services are available on request.

Founded in Australia in the 1970’s, GCS Credit is today a world leading authority on credit & collection standards. With an international network of compliant credit & collection specialist members in over 90 countries, GCS can facilitate the expertise and international resources to protect businesses from financial risk

IODM (www.iodm.com.au) is an online debt management application that automates the entire AR cycle, helping companies monitor and collect receivables and improve cash flow. The system is in the cloud and interfaces with systems such as Xero, MYOB and soon to interface with Quickbooks and other popular accounting packages. If your client does not use any of the systems we interface with, we provide a .csv file, therefore catering for all systems.

The system basically generate 2 reminder letters, followed by 2 debt collection letters all wrapped up with an SMS reminder at each stage. If the debt still remains unpaid, you have the ability to refer the matter to a debt collection company for further action. The system has reporting functionality, white labeling capabilities amongst other features and works on an International platform.

We are working with accounting firms and bookkeeping under our partner program to which they white label the software service their clients as a value add service for debtor/cash flow management, helping improve client’s cash flow, charge a fee for service and introducing a new revenue stream to the practice.

International Recovery Solutions, “IRS”, is a successful organisation that specialises in Debt Management, Investigations, Locations and Skip Tracing of debtors and persons of interest.

Our services extend Australia wide with over 40 years combined industry experience.We are highly professional and fully compliant and are committed to quality and continuous innovation. We strive to deliver a premium service to all our clients.Growing rapidly thanks to the positive reputation we enjoy, our company is dedicated to meet the individual needs and concerns of our clients in a personal and efficient manner.

At International Recovery Solutions our speciality is hard to find debtors and persons of interest that simply cannot be located using 'standard' skip tracing techniques. While the use of computer-based data retrieval has resulted in significant gains in the skip tracing business, total reliance on a technological approach more often than not provides misleading or outdated information.

JMA Credit Control is your national debt recovery, Australian based credit management specialist to help you safeguard your cash flow, and minimise your risk. Established in 1960, we offer you a range of credit management services.

We’re experts in helping you reduce overdue accounts and prevent bad debts. We can undertake debt collection and recover your overdue accounts quickly and cost-effectively. And we also guarantee you utmost professionalism and discretion. We ensure your debtors are treated with respect and take immediate action to collect your overdue debts.

We go one step further… we strive for solutions, delivered with excellence.

Our team is committed to delivering solutions. We’re experts at what we do. When you engage us you get peace of mind. Maximise your cash flow and minimise your risks by giving us an obligation-free call today.

JMA primarily conduct debt recovery in Victoria, Queensland and New South Wales, but we also handle collection of debts in the other states. Call us on 1300 664 2231300 664 223 or enter your details in the form on this page to request your obligation-free consultation with one of our collection experts.

We look forward to hearing from you.

The Australian College of Commerce & Management is a Registered Training Organisation delivering qualifications nationally.

With a strong focus on financial services qualifications the Australian College has worked closely with the Debt Collection industry to deliver Certificate lll in Mercantile Agents (FNS30410), Certificate lV in Credit Management (FNS40111) and the relevant Trust Accounting program.

In the early days of supporting the industry to comply with CAPI licensing obligations the Australian College positioned itself as a trusted advisor to the industry.

Our programs are delivered online with the support of an industry experience training team who are available from 9.00am to 5.00pm 5 days a week.

We have assisted over 700 people to achieve Certificate lll in Mercantile Agents qualification and others who have progressed to a Certificate lV in Credit Management and beyond.

The College can assist with accessing government funding for employers if it is available in your state.

Call us now on 1800 111 700 or visit www.austcollege.edu.au for more information.

icmpartners operates from Notting Hill in the East suburbs of Melbourne and has a national reach of over 100 valued professionals of varying backgrounds and qualities, each bringing a diverse range of sector industry knowledge, skill and expertise to the structure of the company which enables us to deliver an exceptional level of commitment, attention to detail and tact to our clients across all major sectors.

We work with clients across all industries ranging from Government, Legal firms, Manufacturing and distribution, Logistics and Transportation, Insurance, Health care, through to SME’s, large global corporations and members of the public.

icmpartners are aware that each instruction received is unique with its own complexities; therefore, the services we provide are completely tailored to meet specific client demands and needs.

The organisation has built a reputation for its innovative methods, planning and execution of complex projects and meeting client objectives swiftly and diligently irrespective of location and complexity.